- #Video graphics card for imac 2011 serial number
- #Video graphics card for imac 2011 series
- #Video graphics card for imac 2011 mac
This is not the first time that iMacs have seen component issues worthy of a replacement program.
Additionally, if an affected iMac user had their graphics card already replaced at cost, the customer is said to be eligible for a refund.
#Video graphics card for imac 2011 serial number
If the iMac falls within one of the above the serial number categories and is confirmed to have the graphics card issues, Apple will replace the AMD card free of charge up to three years from the computer’s purchase date. The last four characters of the serial number must contain one of the following groups (for example, xxxxxxxxDHJQ): Additionally, the iMacs must fall in the following serial number configurations: Above is a YouTube video demonstrating some of the noted issues. The problems have been documented over the past couple of years on Apple’s own Support Forums.
#Video graphics card for imac 2011 series
AppleCare, Genius Bars, and Apple Authorized Resellers have been given a series of steps to verify if a customer’s iMac exhibits the graphics card issues. iMac computers with affected video cards were sold between May 2011 and October 2012.Īpple says that the issue is connected solely to 27-inch models with 3.1GHz quad-core Intel Core i5 or 3.4GHz quad-core Intel Core i7 processors. Apple says that AMD Radeon HD 6970M cards (both 1GB and 2GB configurations) in select versions of these 2011 iMacs could fail:Īpple has determined that some AMD Radeon HD 6970M video cards used in 27-inch iMac computers with 3.1GHz quad-core Intel Core i5 or 3.4GHz quad-core Intel Core i7 processors may fail, causing the computer’s display to appear distorted, white or blue with vertical lines, or to turn black. This iMac was sold between that month and October 2012 when Apple launched thinner models with new internals. The iMac in question is the model released in May 2011 with Sandy Bridge processors and Thunderbolt ports. With them, I had to get into their (long) repair queue, get the diagnosis (even though I told them what the problem was and they ran the diagnostic when I brought it in), wait for them to order and receive the card, and wait to get the repair done.Apple has opened up one of its rare replacement programs for the graphics card in some mid-2011 iMac configurations, according to a notice issued to Apple Support employees. I found the only drawback to this is that if Apple had been cooperative, I could have had the repair done within a week, but the repair center took about three weeks.
#Video graphics card for imac 2011 mac
For all Macs that match a specific graphics card or GPU - courtesy of s Ultimate Mac Sort - click the graphics of interest (right column). For complete specs on a particular system, click on the name of the Mac (left column). Use this card as a replacement for 661-5944 (256MB) video card. Apple Video Cards for iMac (21.5-inch Mid 2011). They can order the video card and do the repair under Apple's replacement program, which should all be free for you. The graphics card or GPU provided by each recent - G3 and later - desktop Mac are listed below. Apple 661-5945 Card, Video, AMD Radeon HD 6770M, 512MB - 21.5 inch iMac Mid 2011 - A1311. So what you need to do instead is go through an authorized Apple repair center. Of course, then they informed me there were "third-party parts" present (which had ABSOLUTELY NOTHING TO DO with the actual part that failed), so they couldn't do the repair. Hauled that puppy into the Apple Store, where they had the video card all ready to go. I had used the OWC turnkey program to add an SSD internally for a Fusion drive (combining with the stock Apple rusty drive).
I went through the exact same thing last November. Question is, I upgraded the hard drive in the machine and added an SSD a few years ago - does anyone know if Apple is going to give me a hard time about the repair? It's non-trivial to revert the machine to stock form, though I did keep the original drive. and thankfully it looks like I'm still covered by said program for a few more months, so the machine is going in to the Genius Bar on Friday. It perfectly matches the symptoms in Apple's replacement program: Well, last night the video card in my 27" 2011 iMac finally failed.